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Office Insurance in India for Assets and Business Continuity

Office insurance is a package policy that can protect your premises, equipment and operating costs against covered losses such as fire, flood, burglary and business interruption. Edify Brokers, a Bengaluru insurance broker founded in 2017 with more than 500 corporate clients, helps office owners and tenants in India value their assets, compare policy wording and choose the right cover.

Office insurance in brief:
An office package policy combines fire and allied perils cover with optional sections for burglary, electronic equipment, money, fidelity, plate glass, public liability, personal accident and business interruption. It suits owned and rented offices. It is not mandatory by law in India, but landlords, lenders and client contracts often require it. Premiums for small offices can start from a few hundred rupees a year, plus GST.

What is an office insurance policy?

An office package policy is a single insurance policy that bundles several covers an office needs. The fire section is compulsory. You then add the other sections that match your risks, such as burglary, electronic equipment or money.

Buying one package instead of separate policies means one renewal date, one policy schedule and one claims contact. It also avoids gaps between policies, for example a laptop that is covered for fire but not for theft.

What you insure depends on whether you own or rent. Owners insure the building structure, either within the package or through separate building insurance. Tenants insure their interiors (called leasehold improvements), furniture, IT equipment and contents, and the landlord insures the building.

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    Who needs office insurance?

    Any business that works from a physical office and could not easily absorb the cost of replacing it should consider office insurance. It is most relevant for:

    • IT, ITES and software companies with servers, networking equipment and many laptops
    • Startups and SMEs in rented offices with expensive fit-outs
    • Professional firms such as CAs, law firms, architects and consultants holding client records
    • Co-working operators and their members, where the lease makes the tenant responsible for damage
    • Clinics, training centres and back offices that keep cash or specialised equipment on site
    • Businesses with a bank loan or lease that requires proof of insurance

    What does office insurance cover?

    An office package policy is built from the sections below. Only the fire section is compulsory. Exact cover, limits and deductibles depend on the insurer's policy wording.

    Fire and allied perils

    Covers the building, fit-outs, furniture and contents against fire, lightning, explosion, riot, strike, malicious damage, storm, flood, inundation and impact damage. Earthquake is included in the standard Bharat fire policies. Terrorism is usually an add-on.

    Burglary and housebreaking 

    Covers loss of or damage to contents after forcible and violent entry into, or exit from, the office. Theft without signs of forced entry is usually not covered unless you add an extension.

    Electronic equipment (computers, servers, laptops) 

    Covers IT and electronic equipment against sudden accidental damage, short circuit, voltage fluctuation and breakdown, in addition to fire and burglary. Laptops taken outside the office need portable equipment cover.

    Portable equipment 

    Covers laptops, tablets, cameras and other equipment that staff carry outside the office, against theft and accidental damage, within the geographical limits in the policy.

    Machinery breakdown 

    Covers sudden mechanical or electrical breakdown of air conditioners, lifts, DG sets, UPS units and EPABX systems.

    Money insurance 

    Covers cash and cheques stolen from the office safe or robbed in transit between the office and the bank.

    Fidelity guarantee 

    Covers financial loss from fraud or dishonesty by employees, such as misappropriated cash or fraudulent payments.

    Plate glass and neon signs 

    Covers accidental breakage of glass doors, windows, partitions and illuminated signboards.

    Public liability

    Covers your legal liability if a visitor is injured or their property is damaged at your office.

    Personal accident 

    Covers death or disablement of employees from an accident, within the sum insured chosen per person.

    Business interruption 

    Covers the loss of income and continuing costs, such as rent, salaries and loan interest, while the office is shut after insured damage. It can also pay for temporary premises.

    Baggage and documents 

    Covers employees' baggage on business travel and the cost of recreating damaged office records.

    Optional add-ons

    Add-ons extend the base cover for a small extra premium. The most useful for offices are:

    • Earthquake — check whether your fire section already includes it; recommended in seismic zones III and above
    • Terrorism — often required by landlords and lenders
    • Rent for alternative premises — pays rent for a temporary office while yours is repaired
    • Reinstatement value — pays the cost of new-for-old replacement instead of depreciated value
    • Tenant's legal liability — covers damage you cause to the landlord's building
    • Theft extension — covers theft without forced entry
    • Cyber cover — for data breaches and ransomware, usually bought as a separate cyber policy

    What is not covered?

    Office insurance does not cover losses that are gradual, deliberate or excluded by the policy wording. Common exclusions are listed below. Always check the wording before you buy.

    Covered

    Not covered

    Sudden fire, flood, storm or lightning damage

    Wear and tear and gradual deterioration

    Burglary with forced entry

    Unexplained loss or shortage found at stock-taking

    Sudden electrical or mechanical breakdown

    Damage from poor maintenance or wilful negligence

    Cash stolen from a locked safe

    Cash left outside a safe after business hours

    Employee fraud (with fidelity cover)

    Losses discovered after the policy's discovery period

    Accidental glass breakage

    War, nuclear risks and pollution

    Income lost after insured damage

    Loss of income without physical damage to property

    How to choose the right sum insured

    Insure your office for the cost of replacing it today, not what you originally paid. This is called the reinstatement value. The alternative, market value, deducts depreciation and leaves you short of money to rebuild.

    If you insure for less than the true value, the insurer applies the average clause and pays only a proportion of every claim.

    Worked example (grey box): Your office contents are worth ₹50 lakh but insured for ₹30 lakh. A fire causes ₹10 lakh of damage. The insurer pays ₹10 lakh × (30 ÷ 50) = ₹6 lakh, and you absorb ₹4 lakh.

    To set the sum insured correctly:

    1. Keep an asset register of fit-outs, furniture, IT and electrical equipment.
    2. Value each item at today's replacement cost, including installation.
    3. Declare laptops and portable devices separately.
    4. Set business interruption cover for a realistic recovery period, typically 3 to 12 months.

    Review values at every renewal and after any office expansion.

    How much does office insurance cost?

    The premium is calculated section by section: the rate for each section is multiplied by its sum insured, then adjusted for location, security and claims history. Small offices can pay from a few hundred to a few thousand rupees a year, plus GST.

    Office type

    Typical sum insured

    Indicative annual premium

    Small or home office

    Up to ₹25 lakh

    ₹600 – ₹8,000

    Medium rented office

    ₹25 lakh – ₹1 crore

    ₹8,000 – ₹25,000

    Large or multi-floor office

    Above ₹1 crore

    ₹25,000 – ₹1 lakh+

    Note: “Indicative annual premiums. Your actual quote depends on the factors below.”

    Factors that affect your premium:

    • Sum insured for each section
    • Location, flood exposure and earthquake zone
    • Building construction and floor of occupancy
    • Security: CCTV, alarms, guards, fire extinguishers and sprinklers
    • Sections and add-ons chosen
    • Deductible (a higher deductible lowers the premium)
    • Past claims

    Office package policy vs Bharat Sookshma and Bharat Laghu Udyam Suraksha

    Bharat Sookshma and Bharat Laghu Udyam Suraksha are standard fire policies that IRDAI introduced in 2021 for smaller businesses. They cover property only. An office package policy adds the other sections an office needs.
    Office package policy Bharat Sookshma Udyam Suraksha Bharat Laghu Udyam Suraksha
    Best for Offices needing wide cover Small offices Mid-sized offices
    Value at risk (per location) No fixed limit Up to ₹5 crore ₹5 crore – ₹50 crore
    Property cover (fire and allied perils) Yes Yes Yes
    Earthquake, flood and storm Per policy wording Included Included
    Burglary, electronics, money, liability Yes, as sections Burglary as an add-on only Burglary as an add-on only
    Underinsurance relief Per policy wording Up to 15% waived Up to 15% waived
    Many offices combine the two: a Bharat policy for property and add-on sections for everything else. Edify Brokers recommends the right structure after reviewing your assets.

    How to make an office insurance claim

    Inform the insurer, or Edify Brokers, as soon as the loss happens, and keep all evidence until the surveyor has inspected it.

    1. Report the loss to Edify Brokers and the insurer immediately.
    2. File a police FIR for burglary, theft, riot or malicious damage.
    3. Protect the property from further damage, but do not discard damaged items.
    4. Surveyor inspection: the insurer appoints an IRDAI-licensed surveyor. This is mandatory for losses of ₹1 lakh or more.
    5. Submit documents: Edify Brokers compiles the claim file for you.
    6. Settlement: the insurer pays the assessed amount after reviewing the surveyor's report.

    Timelines: Under IRDAI's 2024 Master Circular on policyholder protection, the insurer must allocate a surveyor within 24 hours and the surveyor must report within 15 days. For retail policies, the insurer must then decide within 7 days, and late payments earn interest at bank rate plus 2%. If a claim is wrongly rejected, you can escalate to the insurer's grievance officer, then IRDAI's Bima Bharosa portal, and micro enterprises can also approach the Insurance Ombudsman.

    Documents Required:

    Claim type

    Documents

    All claims

    Claim form, policy copy, photos of the damage, repair or replacement estimates, asset register or purchase invoices

    Fire

    Fire brigade report (if called)

    Burglary or theft

    Police FIR and final police report (non-traceable certificate)

    Electronic equipment

    Service engineer's report on the cause of damage

    Money

    FIR, cash book and bank records

    Business interruption

    Audited accounts, monthly sales records and a list of continuing expenses

     

    Why buy office insurance through Edify Brokers?

    An insurer can only sell you its own policy. As an IRDAI-registered broker, Edify Brokers works for you, not the insurer.

    • Compare insurers: we compare office package wordings, sublimits and deductibles from leading Indian insurers, not just the premium.
    • Get the valuation right: we build your asset register and set reinstatement values, so the average clause does not reduce your claim.
    • Close the gaps: we check your lease and loan terms for required covers such as terrorism, tenant's legal liability and business interruption.
    • Claims handled for you: your dedicated claims manager deals with the surveyor, prepares the claim file and follows up until settlement.
    • Renewals reviewed: every year we re-check values, claims history and market rates. Moving office? Ensure your equipment is in transit too.

    Q1. What is office insurance?

    An office insurance policy, also called an office package policy, is a single commercial policy that protects an office's building or interiors, furniture, electronic equipment, cash and liabilities. It combines a compulsory fire section with optional sections such as burglary, electronic equipment, money, fidelity guarantee, public liability and personal accident.
    No. Indian law does not require businesses to buy an office package policy. However, landlords, lenders and client contracts often require it. Employers do have a legal liability for workplace injuries under the Employees' Compensation Act, 1923, which can be covered separately.
    Small offices can pay from a few hundred to a few thousand rupees a year, plus GST. Medium offices typically pay ₹8,000 to ₹25,000. The premium depends on the sum insured, location, sections chosen, security measures, deductible and claims history.
    Fire insurance covers only fire and allied perils such as lightning, explosion, storm, flood and riot. Office insurance includes that fire cover and adds sections for burglary, electronic equipment, money, glass, liability and employee accidents, so one policy protects the whole office.
    Only when the theft involves forcible and violent entry into the office, which is the trigger for burglary cover. Theft without forced entry, or loss of laptops outside the office, needs a portable equipment or all-risk extension. A police FIR is required for any theft claim.
    Not under the standard premises-based sections. Laptops used at home or while travelling need portable equipment cover, which protects against theft and accidental damage anywhere within the geographical limits stated in the policy.
    Yes, under the fire and allied perils section. The standard Bharat Sookshma and Bharat Laghu Udyam Suraksha policies include storm, flood, inundation and earthquake. War and nuclear risks are excluded, and terrorism cover usually has to be added.
    No. An office package policy covers physical loss and damage. Hacking, ransomware, data breaches and cyber fraud need a separate cyber liability policy. Electronic equipment cover pays for damaged hardware, not for stolen or lost data.
    Yes. A tenant insures their own interiors, furniture, IT equipment and contents, plus business interruption. The landlord usually insures the building. Tenant's legal liability cover protects you if you damage the landlord's property, which many leases require.
    It is a standard fire and allied perils policy that IRDAI introduced from 1 April 2021 for businesses whose total value at risk at one location is up to ₹5 crore. Bharat Laghu Udyam Suraksha covers ₹5 crore to ₹50 crore. Offices often use one of these as the fire section of their cover.
    Under IRDAI's 2024 Master Circular, a surveyor must be allocated within 24 hours and must submit the report within 15 days. For retail policies, the insurer must decide within 7 days of the report. Large or complex claims can take longer if more documents are needed.
    An IRDAI-registered broker acts for the buyer, not the insurer. Edify Brokers compares policy wordings and prices across insurers, sets the right sum insured to avoid underinsurance, and manages your claim with the surveyor and insurer until settlement.
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